Help Centre
How can we help?
Guides, answers and step-by-step help for your Loxhost hosting, domains and email.
Guides are on their way
Our team is publishing the first Help Centre articles. In the meantime, open a ticket and we will answer directly.
Contact supportPopular articles
Requesting a website migrationHow Loxhost moves your site and email across from another host.Renewals and what happens when a service expiresSee what is due, turn auto-renew on or off, and understand the expiry timeline.Opening a support ticketHow to reach the Loxhost team and what to include for the fastest answer.Paying an invoiceHow to pay, what payment methods are accepted and where to find receipts.Managing your hosting serviceWhere to find your hosting plan, disk and bandwidth usage, and cPanel access.Auto-renew and registrar lockKeep your domain renewing automatically and protected from unauthorised transfers.
Can't find the answer?
Our UK team answers tickets 24/7 from inside your dashboard.